FAQ Homepage

Account

+Trouble logging into your account

+ How do I update my CC on file?

+ How do I change my shipping address?

+ When will my account renew/ when will I be billed? 

Shipping

+ When will my Plate Crate Ship?

+ Where is my crate?

+ Damaged, lost, missing crate/ items

Sizing 

+ Shirt Sizing Chart

+ How do I change my shirt size

+ International Shipping

Billing

+ Why isn't my code working?

+ How do I pause or cancel my account?

+ Golden Ticket

Returns and Refunds

+ Returns/ Refunds

Misc

+ Downloadable Gift Certificate 

+ Re-ordering

+ Customer Service

Need relief?

💬 Open a chat on the bottom of the page

✉️ Email us at support@platecrate.com