Where is my crate?

Your Crate will ship within 1-2 business days. Once your order is shipped you will receive and email with tracking within 24hrs. If you have yet to receive an email make sure to check your spam folders. If you have still not received an email there is a chance that the email address used on the order was spelled incorrectly. 

How long does it take to get to my house?

All New Customer orders ship out via USPS Priority Mail which takes 1-5 business days to arrive.

All renewing subscriptions can take up to 2-7 business days to ship via UPS, FedEx, DHL, and USPS.

Our Crates ship out of our Headquarters in Peabody, MA
Need relief?
💬 Open a chat on the bottom of the page
✉️ Email us at support@platecrate.com