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I have always loved Plate Crate, I had a subscription for my son when he first started playing baseball. I recently ordered a Plate Crate Hitter’s box for my son’s friend birthday and was so disappointed when the items came thrown in a regular plain brown packaging box. The excitement about Plate Crate is seeing the signature box when you get it- I reached out to customer service to see if they can ship me a box and after two attempts got no reply- I had to give the gift in the plain brown box and explain to my son’s friend what it was- that it wasn’t just random things we picked out and placed in a box. Very disappointed
Uh oh! We're sorry to hear that, Enrique. We greatly appreciate that you brought this to our attention and we will definitely let the team know so we can prevent this from happening again.
We are more than happy to have this corrected but we did not receive any email. Our sincerest apologies again. Thank you for understanding!
Really interested to try all of the items in the Plate Crate box. Have a softball player and a baseball player in our home so I want to use all of the items in the box, I know they will be useful
