How do I pause or cancel my account

Pausing or Canceling Your Account
Pausing Your Subscription:
  1. Log in to your My Plate Crate account:
    https://www.platecrate.com/account/login
    If you’re having trouble logging in, use this recovery link:
    Get Subscription Access
  2. Click the Manage Subscription button.
  3. In the left-hand menu, click Delivery Schedule.
  4. Click Skip next to the shipment you'd like to skip.
Canceling Your Subscription:
  1. Log in to your My Plate Crate account:
    https://www.platecrate.com/account/login
  2. Click the Manage Subscription button.
  3. Click Cancel.
  4. Select your reason for canceling and confirm.

If you cancel your subscription after a renewal, you’ll still receive any remaining Crates from that billing cycle. No refunds will be issued for processed renewals.

For more information, please review our policies:

Still need help? ✉️ Email us at Bullpen@PlateCrate.com